Your information
Privacy Policy
How Santiago Transfer and Tours collects, uses and protects information supplied through this website and its reservation systems.
Information we collect
Only what is needed to answer and operate your request
Contact details
Name, email, phone number, preferred language and communication history.
Trip details
Dates, routes, hotel, flight or cruise information, passenger counts and luggage.
Technical data
Basic device, browser, cookie and website-use data needed for security and performance.
Purpose and access
Reservation, support, safety and website operation
Information may be shared with authorized drivers, guides, attractions and technology providers only when required to deliver or secure the requested service.
- Prepare quotations and confirmations.
- Coordinate pickup and service delivery.
- Provide support and operational notices.
- Prevent fraud and maintain system security.
- Meet applicable legal obligations.
Your choices
Access, correction and deletion requests
Contact our team to request access to or correction of personal information. Deletion requests are handled subject to reservation, accounting, security and legal retention requirements.
Do not send full payment-card numbers through the contact form, email or WhatsApp.
Privacy request
Questions about your information?
Email the team using the address published on our contact page.